Overview
The Office of Admission at Saint Michael’s College is inviting applications for the Associate Director CRM Operations. The Associate Director plays a crucial role in optimizing the CRM usage in the daily enrollment operations, while ensuring the integrity of the data pertaining to prospective students and high school counselors. This position reports to the Director of Enrollment Operations. This position will require regular work hours, as well as occasional evening, weekend, and holiday times.
Specific responsibilities include but are not limited to:
- Ensures data integrity, accuracy, and security within the Slate system in the Enrollment and Admissions department
- Customizes Slate to meet the specific needs of the Enrollment and Admissions processes at the College
- Provides support to admissions staff and other stakeholders on using Slate CRM effectively
- Establishes and monitors data imports and update rule-based automation and building data feeds from third-party vendors (e.g., Common App, College Board, ACT/Encoura, Parchment, Naviance, Niche, etc.)
- Collaborates with IT and other relevant departments to integrate Slate with other systems and platforms used by the college, specifically with Ellucian Colleague ERP Software
- Partners with admissions and marketing to execute communication plans for prospective students using Slate’s communication tools, including email campaigns, personalized messages, and event invitations
- Collaborates with Admissions leadership to design, implement, and refine workflows for various stages of the recruitment and enrollment process for the undergraduate, graduate and international populations
- Manages application processes such as maintenance, troubleshooting, and updates for each cycle for the Common App, Slate Undergraduate Application and any other applications hosted by an outside vendor.
- Assist Director of Enrollment Operations in the decision release process and subsequent financial aid documentation that is shared on student portals through Slate.
- Other duties and responsibilities as assigned.
For the full job description, click here. The salary range for this position is $52,000-$58,000.
We recognize that people assess their skills and experience differently. Studies have shown that some candidates may hesitate to apply for a position unless they feel they meet every qualification listed. However, many of the skills and responsibilities in this role can be developed on the job. If you believe you could bring value to our students and community and meet most of what we’re looking for, we encourage you to apply.
We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.
Requirements:
Applicants should have the following:
- Bachelor’s degree
- 2-3 years’ work experience in higher education
- Demonstrated experience in managing and configuring Slate CRM
- Experience in college Admission preferred
An offer of employment will be contingent upon the successful completion of a background check.
Application Instructions:
Please be prepared to attach the following documents after clicking on the Apply Now button:
- Resume
- Cover letter including a statement articulating your philosophy to facilitating an inclusive and equitable admission process, and the skills and experiences you will bring to contribute to these efforts. Saint Michael’s College is committed to diversity, equity, and inclusion, and every member of the Admission team has an important role to play in that commitment
- 3 Professional References
Review of applications will be ongoing and open until the position is filled.
About Saint Michael's College
Saint Michael's College delivers a world-class education in a beautiful Vermont setting. Our close community allows students to form strong and enduring relationships with one another and with accomplished faculty and staff, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. A fully residential college located minutes from Burlington, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service, and wilderness experiences.
Saint Michael's is among the elite ranks of only 286 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus and is ranked 3rd in Best Colleges in Vermont by Niche, a popular college ranking website. In 2022, Saint Michael’s was once again named by The Princeton Review as one of the Best 388 Colleges, one of the Best Green Colleges, and one of the Best Northeastern Colleges. Situated next to Lake Champlain and the Green Mountains, nearby Burlington, Vermont, consistently ranks as one of the best places in America to live. This includes America's 10 Great Places to Live (Kiplinger's), Top 10 Cities for Outdoor Recreation (Outside Magazine), Top 10 Small Cities for State of Well-Being (Gallup-Healthways), Top 10 Tech Hubs in the U.S. (Forbes), Top 5 Healthiest Places for Women in America (Self Magazine), Top 10 Greenest Cities in America, and Top Public Square in America (USA Today). It was also recently named a “climate haven” and ranked in the 10 Best Places in America to Live for Climate Resilience.
At the heart of our Edmundite Catholic mission is a belief that experiencing new perspectives, cultures, traditions, and ideas helps us become fuller, more compassionate people. As a Catholic higher education institution with a social justice mission, we are called to be even more intentionally inclusive, celebrating the complexity and individuality that each person brings to our community. Each of us at Saint Michael's carries an obligation to ensure all students, faculty, and staff encounter a welcoming, supportive, and inclusive environment.
Building a culture of inclusion is an ongoing and evolving journey. We are continually striving to ensure our processes, policies, and behaviors support and encourage diversity, meeting the needs of all individuals, especially those from historically underrepresented and marginalized groups. Saint Michael's College's vision of inclusion and diversity embraces not only racial and ethnic identities but also gender, age, religion, language, ability/disability, sexual orientation, socioeconomic status, military service, geographic origin, and first-generation/multi-generation college experiences.
Saint Michael's College is committed to a policy of equal employment opportunity, in compliance with applicable provisions of state and federal law that prohibit discrimination in employment on the basis of race, color, sex, gender identity, age, ancestry, national origin, place of birth, religion, sexual orientation, veteran or military service status, HIV-positive test result status, genetic information, disability, or any other legally protected characteristic, as such characteristics and prohibitions are defined by applicable law. The College will not rely inappropriately on such characteristics, or upon related stereotypes or biases, in making employment-related decisions. Also, unless doing so would result in an undue hardship or otherwise would not be required by applicable law, the College will make reasonable accommodations for qualified individuals with known disabilities, as well as any employee who is limited in their ability to perform the functions of their job because of pregnancy, childbirth or a medical condition related to pregnancy or childbirth.
To learn more, visit smcvt.edu